Care Manager (Behavioral Health)

About the position

The Care Manager (Behavioral Health) at Centene Corporation is responsible for developing, assessing, and facilitating complex care management activities primarily focused on mental and behavioral health needs. This role aims to provide high-quality, cost-effective healthcare outcomes through personalized care plans and education for members and their families regarding mental health and substance use disorders.

Responsibilities
? Develops and facilitates complex care management activities for mental and behavioral health needs.
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? Evaluates member needs via phone or in-home visits and recommends care/service plans.
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? Performs outreach to assess member needs and collaborates with resources.
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? Develops ongoing care plans for members with high acuity and identifies necessary providers and community resources.
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? Coordinates between members, families, community resources, and care provider teams to ensure service accessibility.
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? Monitors care plans and member status, providing recommendations based on identified needs.
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? Facilitates care coordination with providers or specialists for timely access to care.
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? Documents and maintains member information and care management activities for compliance.
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? Educates members and families on healthcare procedures, treatment options, and benefits.
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? Provides feedback to leadership on opportunities to improve care delivery.

Requirements
? Master's degree in Behavioral Health or Social Work, or a Degree from an Accredited School of Nursing.
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? 2 - 4 years of related experience in behavioral health or care management.
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? Licensed Behavioral Health Professional or RN based on state contract requirements (e.g., LCSW, LMSW, LMFT, LMHC, LPC, RN with BH experience).

Nice-to-haves

Benefits
? Competitive pay
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? Health insurance
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? 401K and stock purchase plans
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? Tuition reimbursement
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? Paid time off plus holidays
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? Flexible work schedules (remote, hybrid, field, or office)

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