Customer Service Rep
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be working with customers in a bank setting while completing banking transactions. Your primary responsibilities will include addressing customer inquiries, managing loan payments and balancing accounts. The ideal candidate will possess excellent communication skills and a strong commitment to client satisfaction.
key responsibilities
? Performs a variety of full-service customer service representative duties to support the paying and receiving function of the community office of which the following are illustrative
? Places memo posts on accounts when necessary.
? Balances cash drawer accurately and efficiently according to branch policy and compares totaled amounts to Integrated teller total.
? Reports malfunctions of teller machines and other equipment used at the customer service station.
? May be required to balance and/or service ATM machines
? Receives and processes mortgage, consumer loan and other payments.
? Generates customer receipts.
qualifications
? High School Diploma or GED
? Preferred minimum of six (6) months of cash handling and/or customer service experience.
? Ability to work all shifts including day shifts and Saturday's.
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