File Maintenance Clerk-Retail - Fountain Hills, AZ - 1291

About the position

The File Maintenance Clerk plays a crucial role in ensuring the proper pricing, itemization, tagging, signing, and documentation of UPC/PLU's for all store merchandise. This position requires operating a computer and maintaining computerized records, as well as researching and correcting scanning problems. The clerk is responsible for championing the company's customer service programs to meet or exceed division goals, maintaining an atmosphere of enthusiastic customer awareness, and providing fast, friendly, and courteous service. The role involves meticulous attention to detail in maintaining accurate pricing and documentation, ensuring that all pricing is correct and up-to-date. In addition to pricing responsibilities, the File Maintenance Clerk organizes timely and accurate price changes, sorts tags and signs by department or aisle, and hangs price tags and signs throughout the store. The clerk conducts scanning audits, corrects discrepancies for new items, and ensures proper placement of bonus buy tags and signs. The position also requires justifying entries on the Exception Report, reviewing the Duplicate Report, and monitoring not-on-file and hard-to-scan UPC codes. Monthly checks of Produce Shelf pricing and PLU's are also part of the responsibilities, along with implementing proper scan give-away procedures and maintaining point-of-sale equipment. The clerk must maintain a clean and safe work environment, ensuring the cleanliness of the computer/data file room and equipment. Other necessary duties may include checking, stocking, and training, as well as preventing shrink, damage, and spoilage of products. The role demands a commitment to performing all job duties safely, accurately, and with integrity, while also being flexible to learn and adjust to frequent equipment and software changes.

Responsibilities
? Ensures proper pricing, itemization, tagging, signing, and documentation of UPC/PLU's for all store merchandise.
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? Operates the computer and maintains computerized records.
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? Researches and corrects scanning problems.
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? Champions Company and Division customer service programs to meet or exceed Division customer service goals.
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? Maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly, courteous customer service and accurate pricing.
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? Responsible for all pricing and documentation of pricing.
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? Maintains proper scan descriptions and valid item modifiers.
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? Organizes timely and accurate price changes.
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? Sorts tags and signs by department/aisle and hangs price tags and signs throughout the store.
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? Researches and corrects problems including missing or damaged tags and discontinued items.
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? Conducts scanning audits and corrects new item discrepancies.
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? Ensures proper placement of bonus buy tags and signs.
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? Responsible for justifying entries on the Exception Report.
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? Reviews Duplicate Report and identifies and corrects problems as required.
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? Monitors not-on-file and hard to scan UPC codes.
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? Performs monthly checks of Produce Shelf pricing and PLU's.
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? Implements proper scan give-away procedures.
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? Maintains and ensures placement of price accuracy guarantee signs on shelves and in the front end.
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? Responsible for maintenance of point-of-sale equipment and for implementing emergency procedures as required.
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? Maintains a current UPC/PLU backup file.
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? Operates related equipment including scan audit devices, computers, and check stand equipment.
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? Occasionally operates hand trucks, six-wheel carts, and pallet jacks.
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? May perform some checking, stocking, and training duties.
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? Stacks, prices, marks, faces, and rotates merchandise.
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? Prevents shrink, damage, and spoilage of product.
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? Prevents sale of out of code product.
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? Maintains a clean and safe work environment.

Requirements
? Ability to be friendly, courteous, tactful and maintain composure in dealing with customers and co-workers.
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? Good oral and written communication skills.
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? Good organizational skills.
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? Dependable and able to follow through on assignments.
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? Ability to implement emergency procedures related to equipment and software malfunctions.
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? Mental alertness and attention to detail for accurate completion of work activities.
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? Flexibility to learn and adjust to frequent equipment and software changes.
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? Ability to learn and memorize a considerable amount of information including PLU codes, product location, checkstand and computer operating procedures, emergency procedures, and Company policies and procedures.
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? Basic mathematics skills.
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? Ability to stand for long periods of time.
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? Ability to walk, bend, stoop, and reach continuously throughout work shift.
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? Ability to twist and turn frequently.
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? Manual dexterity, good eye-hand coordination and good balance are necessary.
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? Occasionally reaches, lifts, stacks and maneuvers objects of varying dimensions and weights up to approximately 50 lbs.
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? Ability to operate related equipment including computers, scan audit devices, and check stand equipment.
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? Ability to occasionally push and pull fully loaded hand trucks, six-wheel carts and pallet jacks.

Nice-to-haves

Benefits

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