Fragrance Associate - Part Time

The Fragrance Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.

? Sales - Responsible for:
? Meeting or exceeding personal sales per hour goals
? Being a role model and demonstrating excellent selling skills and customer service
? Executing successful promotions and special events/pre-sells/GWP?s
? Driving sales through customer clienteling
? Work with store management to optimize business to business
? Achieving assigned $ line goal
? Identifying and reducing shrinkage in area

? Customer Service - Responsible for:
? Meeting or exceeding SPH goal
? Meeting or exceeding credit application goals
? Thanking each customer by name following a purchase
? Handling each transaction efficiently and accurately
? Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
? Building customer clientele base
? Recording and protecting personal identifying customer information

? General Responsibilities: ? Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements ? Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department ? Ensuring timely set-up including signage for promotional events ? Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV?s ? Maintaining Belk and vendor professional dress standards (uniforms) and appearance ? Cooperating with fellow associates and management ? Complying with store policies concerning attendance, tardiness, and associate handbook ? Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager. ? Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate

Minimum Education & Experience:

? No education requirement

? Experience in retail preferred

? Excellent communication skills

? Must be able to work a flexible schedule including evenings & weekends, due to shift rotation

Physical Requirements:

? Ability to use computer keyboard, standard telephone and other related business equipment

? Hand manipulation to remove sensor tags

? Ability to push / pull 100-500 pounds when moving stock carts

? Task demands vary in each department because of the different types of merchandise

? Stocking requirements can involve reaching above & below shoulder level and lifting 25- 50 pound boxes

? Ability to apply treatment/make-up to customer's face

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