Lead Customer Service Representative

About the position

As a Lead Customer Service Representative at Circle K, you will be an integral part of our team, working in a fast-paced and dynamic retail environment. Your primary responsibility will be to provide exceptional customer service while managing various tasks throughout the store. You will greet customers warmly, operate the cash register, and make purchase suggestions to enhance their shopping experience. Additionally, you will have the opportunity to lead shifts, gaining valuable entry-level management experience. This role is designed for individuals who thrive in a lively atmosphere and are eager to contribute to a team-oriented environment. In this position, you will be expected to maintain high standards for store appearance and ensure that customers receive fast and friendly service. Your daily tasks will involve interacting with a diverse range of customers, working alongside a motivated team, and accomplishing various goals around the store. The role offers a variety of tasks, ensuring that no two days are the same. You will also participate in paid comprehensive training to equip you with the skills necessary for success in this role. Circle K is committed to providing a supportive work environment, offering flexible schedules and opportunities for career advancement. We value our employees and strive to create a fun and engaging workplace where everyone can thrive. If you are looking for a challenging yet rewarding position with a large, stable employer, this is the opportunity for you!

Responsibilities
? Greet customers and provide excellent customer service.
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? Operate the cash register and handle transactions.
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? Make purchase suggestions to enhance customer experience.
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? Lead shifts and supervise entry-level employees.
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? Maintain high standards for store appearance and cleanliness.
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? Interact with customers daily and work as part of a team.
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? Participate in various tasks around the store to accomplish daily goals.

Requirements
? Retail and customer service experience.
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? Entry-level management experience.
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? Sales associate or cashiering experience.
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? High School Diploma or equivalent.
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? Strong communication skills and ability to engage in friendly conversation.
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? Ability to work at a quick pace while maintaining a fun atmosphere.
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? Motivation to advance in your career and willingness to learn.

Nice-to-haves
? Experience in a fast-paced retail environment.
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? Ability to think quickly and offer suggestions to customers.
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? Experience in leading a team of employees.

Benefits
? Medical, Vision, Dental, & Life Insurance
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? Short & Long Term Disability
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? Flexible Schedules
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? Weekly Pay
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? 401K With a Competitive Company Match
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? Flexible Spending/Health Savings Accounts
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? Tuition Reimbursement
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? Paid Comprehensive Training

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