Risk Mgmt Systems Specialist

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community.

TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:
? Level II Trauma Center
? Primary Stroke Center
? Level III Neonatal Intensive Care
? Pediatric Intensive Care
? The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.
Qualifications

Required Education:
? High school diploma (or equivalent)

Required Experience:
? Two (2) years of experience trending and analyzing data

PREFERRED QUALIFICATIONS: ? Bachelor's degree in a related field. ? Riskmanagement certification. ? Experience in a technical field (e.g., informationtechnology (IT)). ? Experience in a healthcare-related field. ? Experiencetracking and trending data. ? Experience listening to and handling complaints. ? Knowledge of privacy and confidentiality laws. ? Knowledge of medicalrecords. ? Proficiency in Microsoft (MS) Office Suite (including Excel). ? Excellent listening skills. ? Good communication skills. ? Good interpersonalskills. ? Good organizational skills. ? Good decision-making skills. Responsibilities

Your Role:
? Responsible for maintaining and supporting the ?Safety Zone Portal,? which is used for submitting safety incident reports, patient complaints, and other report templates maintained therein.
? Analyzes trend data; assists in identifying risk reduction improvements.
? Takes in complaints and documents the same in the portal.
? Investigates and responds to complaints.
? Responsible for maintaining system sign-on ability, enhancements, and updates.
? Assists with regulatory visits and surveys.
? Facilitates risk management education programs.

Reports:
? Corporate Risk Manager

Supervises:
? None

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