Sales Support Lead

Are you a motivated and organized individual with a passion for sales? Do you thrive in a fast-paced environment and enjoy leading a team? If so, Five Below is looking for a Sales Support Lead to join our dynamic and growing company!As a Sales Support Lead, you will play a crucial role in driving sales and ensuring a positive customer experience. Your leadership skills will be essential in guiding and training our sales support team to provide exceptional customer service and meet sales goals.To excel in this role, you must have strong communication and problem-solving skills, as well as a proven track record in sales. A high school diploma or equivalent is required, and previous retail experience is preferred.If you are ready to take on a challenging and rewarding role with a fun and energetic company, apply now to become a Sales Support Lead at Five Below!

Lead and train the sales support team to provide exceptional customer service and meet sales goals.
Monitor and analyze sales data to identify areas for improvement and develop strategies to drive sales.
Communicate effectively with team members and management to ensure consistent and efficient operations.
Motivate team members to meet and exceed sales targets through positive reinforcement and recognition.
Ensure the store is properly stocked and organized to meet customer demands and maximize sales.
Handle customer inquiries and complaints in a professional and timely manner.
Collaborate with other departments, such as merchandising and marketing, to develop and implement sales strategies.
Train and coach team members on product knowledge and sales techniques to improve their performance.
Monitor inventory levels and place orders to maintain appropriate stock levels.
Create and maintain a positive and engaging work environment for the sales support team.
Stay up-to-date on industry trends and competitor activities to adjust sales strategies accordingly.
Adhere to company policies and procedures to ensure a safe and productive work environment.
Keep track of employee schedules and ensure adequate staffing to meet customer needs.
Participate in meetings and provide feedback to management on sales performance and customer feedback.
Continuously seek opportunities to improve processes and procedures to enhance the customer experience and increase sales.

Five Below is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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