shift supervisor - Store# 53813, HWY 90 & SPEARS ST

About the position

As a Starbucks Shift Supervisor, you will lead store operations during your shifts, ensuring a high-quality customer service experience while working alongside a team of baristas. This role emphasizes leadership, teamwork, and the ability to create a positive environment for both customers and partners. You will be responsible for maintaining operational standards, guiding team members, and fostering a culture of connection and belonging within the store.

Responsibilities
? Lead each shift and manage store operations standards.
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? Deliver quality customer service and expertly-crafted products.
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? Motivate and guide team members to create an uplifting experience.
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? Maintain an encouraging team environment and grow leadership skills.
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? Handle cash and ensure store safety and security.
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? Prepare and coach the preparation of food and beverages to standard recipes.

Requirements
? Customer service experience in a retail or restaurant environment - 1 year.
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? Six (6) months of experience in a position that required constant interaction with customers.
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? At least six (6) months of experience delegating tasks to other employees.
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? Ability to direct the work of others and learn quickly.
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? Effective oral communication skills and strong interpersonal skills.

Nice-to-haves
? Experience with cash-handling and store safety.
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? Ability to keep calm in a fast-paced environment.
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? Knowledge of the retail environment.

Benefits
? 100% tuition coverage through the Starbucks College Achievement Plan.
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? Health coverage with a variety of plans to choose from.
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? Stock & savings programs like the equity reward program, Bean Stock.
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? Flexible scheduling and opportunities for paid time off.
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? Paid parental leave and family expansion reimbursement.

Apply Job!