shift supervisor - Store# 70461, CURLEY & OVERPASS

About the position

As a Shift Supervisor at Starbucks, you will lead store operations during your shift, ensuring a high-quality customer experience and guiding a team of baristas. This role emphasizes teamwork, leadership, and the ability to maintain a positive and energetic store environment. You will be responsible for upholding Starbucks' operational standards and fostering a culture of connection and belonging among partners and customers alike.

Responsibilities
? Lead each shift and manage store operations.
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? Deliver quality customer service and expertly-crafted products.
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? Motivate and guide team members to create an uplifting experience.
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? Maintain store safety and security standards.
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? Handle cash and ensure accurate cash management.
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? Train and coach baristas on beverage preparation and customer service.
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? Ensure compliance with store operating policies and standards.

Requirements
? 1 year of customer service experience in a retail or restaurant environment.
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? 6 months of experience in a role requiring constant customer interaction.
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? 6 months of experience delegating tasks to others.
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? Ability to maintain regular attendance and punctuality.
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? Ability to work flexible hours, including early mornings, evenings, weekends, and holidays.
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? Effective oral communication skills and strong interpersonal skills.

Nice-to-haves
? Experience in a fast-paced, energetic work environment.
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? Knowledge of retail operations and customer service best practices.

Benefits
? 100% tuition coverage through the Starbucks College Achievement Plan.
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? Health coverage with various plans to choose from.
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? Stock and savings programs, including Bean Stock.
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? Flexible scheduling and opportunities for paid time off.
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? Short-term and long-term disability insurance.
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? Paid parental leave and family expansion reimbursement.

Apply Job!