Sr. Manager, Global Services Communications

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Communications & Corporate/External Affairs

Job Sub Function:
Internal Communications

Job Category:
People Leader

All Job Posting Locations:
US017 NJ New Brunswick - 1 J&J Plaza

Job Description:

Job Description

Role: Senior Manager, Global Services Communications

Reporting to: Director, Global Services Communications

Johnson & Johnson is currently looking for a Senior Manager, Global Services Communications, to lead the planning and execution of the communications strategy aimed at engaging the employees and internal business partners of the Global Services Procurement and Global Services Operations organizations to drive enterprise impact. The position is based in New Brunswick, New Jersey or Tampa, Florida.

Did you know that Global Services (GS) has been named a Top 20 Most Admired shared services organization five times? About GS Procurement and GS Operations:
? With almost 600 employees Global Services Procurement is accountable for world-class end-to-end Procurement processes including sourcing, contracting, and requisitions for supplier spend of $32B and relationships with 35,000 suppliers. The Procurement function delivers more than $1.8B in savings to J&J that align with business goals as well as foster supplier partnerships that drive innovation, sustainability, and competitive advantage.
? Global Services Operations, with more than 150 employees located across six global Capability Centers plus more than 500 Business Process Outsourcing colleagues across three partners, creates seamless experiences for our Enterprise employees at the AskGS Experience Center, ensuring our employees receive what they need, precisely when they need it.

Position summary

Are you ready to make an impact? We need you to lead a communications strategy to engage the hearts and minds of the Global Services Procurement and Global Services Operations employees who are delivering world class services that enhance Johnson & Johnson?s competitiveness and improve the employee experience.

The Senior Manager will serve on the Leadership Teams for Global Services Procurement, One Procurement, and Global Services Operations, partnering with senior leadership including J&J?s Chief Procurement Officer, One Procurement leaders (including MedTech, Innovative Medicine and Supply Chain), the Head of Global Services Operations, teams at six Global Services sites worldwide, Change Management partners and the Enterprise Communications team.

This role will craft compelling narratives and high-impact communications and events that engage and inspire employees and partners to drive enterprise transformations forward and elevate procurement and employee-facing services.

Key Responsibilities
? Develop and execute communication strategies that align with the business partner?s mission, vision, and priorities, ensuring that all messaging reinforces J&J?s Credo values. Foster strong relationships with internal and external stakeholders, including employees and business partners to enhance engagement and build trust. Create impactful strategy content for various platforms, including newsletters, Viva Engage, and live events that informs, inspires, and aligns with business priorities. Utilize data and feedback to assess the effectiveness of communication initiatives, adjusting strategies to maximize impact and drive business outcomes. (40%)
? Lead organizational and employee communications for Global Services Procurement: design and deliver global town halls and events with timely and relevant topics that inform and inspire, partner with subject matter experts to develop content, and collecting and analyzing feedback to maximize impact and business outcomes. (20%)
? Lead communications for One Procurement, developing and executing an aligned global communications strategy across Procurement in Global Services and in partnership with MedTech, Innovative Medicine and Supply Chain. (10%)
? Partner with change leaders, business partners, and the Strategy/Program Management Office (PMO) to develop overall communications strategy, calendar, and content across Global Services Procurement and Global Services Operations initiatives. Advise on channel strategy and leverage metrics to inform future communications. Work closely with Change Management experts and Responsible Sourcing partners to co-develop communications strategies break through the everyday clutter. (20%)
? Support efforts to encourage a ?one team? culture across all global communicators and ways of working to lead, innovate and deliver world-class employee communications and engagement capabilities. (10%)
Qualifications
Required
? A minimum of a bachelor?s degree in Communication, Business or a related field
? Extraordinary communication skills that fully use written, visual, and verbal forms via integrating all the related methods and technologies
? Minimum 8 years' proven experience in communication and employee engagement
? Thrives in fast-paced environments, is flexible, collaborative and deadline-driven. Polished presentation, writing and organizational skills
? Establishes relationships across team members ? internally, externally and spanning global geographies ? and can work up, down and lateral across the organization
? Outstanding written, oral and interpersonal skills and the ability to effectively interact with executives and staff
? Strong content development and management experience
? Direct experience working with technology (i.e., intranets, blogs, podcasting, etc.)
? Able to develop programs from concept through to completion
? Experience working with and managing agencies and consultants, and managing budgets
? Up to approximately 25% travel required

Preferred
? Prior experience working in shared services or global business services organizations
? Previous experience in customer communications, technology communications or marketing

Do you strive to join an outstanding team that is dynamic and constantly evolving? Is career growth and opportunity appealing to you? Apply to this opportunity today.

The anticipated base pay range for this position is :
120,000-207,000

Additional Description for Pay Transparency:
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation?s performance over a calendar/performance year. Bonuses are awarded at the Company?s discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company?s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company?s long-term incentive program. Employees are eligible for the following time off benefits: Vacation ? up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington ? up to 56 hours per calendar year Holiday pay, including Floating Holidays ? up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below. http://www.careers.jnj.com/employee-benefits The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

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