Supervisor (Part-time) - Central Arizona College Signal Peak Campus Bookstore

About the position

The part-time Supervisor at Barnes & Noble College will play a crucial role in providing outstanding customer service and supporting the management team at the Central Arizona College Signal Peak Campus Bookstore. This position involves overseeing team members, ensuring operational efficiency, and maintaining a high standard of customer interaction within a dynamic retail environment focused on educational content and merchandise.

Responsibilities
? Spend the majority of time on the sales floor delivering, coaching, and modeling exceptional customer service.
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? Train and oversee the daily work activity of team members in one or more departments.
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? Maintain a working knowledge of all departments to provide support and guidance to customers and team members.
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? Help resolve customer issues and complaints, escalating problems to management when necessary.
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? Assist in the daily operation of the store and act as the Manager-on-Duty in the absence of the manager.
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? Assign work and provide direction to team members to manage multiple projects effectively.
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? Process sales transactions involving cash, credit, or financial aid payments as needed.

Requirements
? 2+ years' experience in a retail setting preferred.
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? Minimum of 18 years of age to be considered for employment.
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? High school diploma/GED preferred.
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? Outstanding customer service skills to match customers to products.
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? Basic reading, writing, and accounting skills required.
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? Excellent communication and interpersonal skills.
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? Strong problem-solving abilities.
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? Ability to work a flexible schedule including evenings, weekends, and holidays.

Nice-to-haves

Benefits
? Daily Pay earned wage access available to all store employees.
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? Employee Discount.
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? Paid sick time (accrued based on time worked).
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? Eligibility to participate in a 401k after completing 1000 hours worked in a 12 month period.
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? Commuter Benefits.

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