Teller, Taskforce

About the position

It's fun to work at a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Teller, Taskforce is a key customer service position, the ?face? of UFB. This role involves providing friendly and efficient services for many frontline bank functions, including loan transactions, processing checking and savings accounts, money orders, cashing checks, managing teller drawers, ATM balancing, and vault operations. You will also promote and educate customers on available products and services, answer incoming phone calls, and assist management as needed. Essential Job Functions include, but are not limited to: complying with all policies, procedures, disclosure, regulations, and consumer privacy requirements; answering customer questions and explaining available services; processing checking and savings deposits and/or withdrawals; cash checking, cashier checks, and cash advances; cross-selling bank products and services; referring customers to the proper department for issues that cannot be resolved at the teller line; cash counting; processing loan payments; buying and selling currency from the vault as necessary; ensuring the teller station is properly supplied; balancing the drawer daily, including periodic batching of cashed checks; and performing all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. In accordance with the Americans with Disabilities Act, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Responsibilities
? Provide friendly and efficient services for frontline bank functions.
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? Comply with all policies, procedures, disclosure, regulations, and consumer privacy requirements.
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? Answer customer questions and explain available services.
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? Process checking and savings deposits and/or withdrawals.
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? Handle check cashing, cashier checks, and cash advances.
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? Cross-sell bank products and services.
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? Refer customers to the proper department for unresolved issues.
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? Count cash and process loan payments.
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? Buy and sell currency from the vault as necessary.
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? Ensure teller station is properly supplied.
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? Balance drawer daily, including periodic batching of cashed checks.
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? Perform duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer.

Requirements
? High School Diploma or GED equivalent required.
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? Previous cash handling experience required.
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? Strong customer service focus.
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? Excellent interpersonal and verbal communication skills.
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? Computer literate.
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? Possess a high degree of integrity when dealing with sensitive information.
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? Energetic team player.
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? Ability to perform work accurately and thoroughly.

Nice-to-haves

Benefits

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