Social Media Coordinator

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let's get started!

Job Summary:

LOCATION: ROCHESTER, NY

As part of iQor's global brand marketing team, the Social Media Coordinator supports the execution of our global social media strategy across corporate and country-specific channels. Reporting to the Communications Manager, this role plays a key part in growing our brand presence and audience engagement through creative, consistent, and timely content.

The ideal candidate will have strong communication skills in English, a keen eye for detail, and the ability to coordinate multimedia content development across teams. This role requires close collaboration with designers, writers, and marketing colleagues to plan, schedule, and post content aligned with our brand voice and business goals.

Qualified candidates will be invited to submit writing samples or social media portfolio content relevant to the position. Additional writing or creative exercises may be requested as part of the interview process.

Responsibilities:
• Support day-to-day social media content development and calendar execution across iQor's corporate and local market channels (e.g., LinkedIn, Instagram, Facebook, Twitter/X, and others).
• Draft and schedule social posts that align with global brand messaging, campaigns, and events.
• Coordinate with designers and content creators to develop engaging multimedia assets, including graphics, short-form videos, animations, and more.
• Monitor engagement, trends, and performance metrics to help optimize content and inform strategy.
• Collaborate with the Communications Manager to support top-of-funnel sales, lead generation, employer branding, thought leadership, employee engagement, and broader marketing initiatives.
• Conduct competitive research and stay up to date on social media trends and best practices.
• Maintain alignment with global brand voice and style across all platforms.
• Assist in community management, including responding to messages and comments when appropriate and tracking/engaging with mentions of iQor.
• Help maintain a shared asset library and editorial calendar.
• Perform other communications-related tasks and administrative duties as needed.

Skills Requirements:
• 2+ years of experience managing or supporting brand social media channels (B2B or B2C).
• Strong written communication skills, with the ability to tailor tone and messaging for different platforms and audiences.
• Excellent command of the English language and AP Style.
• Familiarity with design collaboration (e.g., working with Canva, Adobe Creative Suite, or design teams).
• Experience using social media scheduling and analytics tools (e.g., Hootsuite, Sprout, Later, or native platform tools).
• Organized, detail-oriented, and proactive in managing deadlines and shifting priorities.
• Team-oriented with excellent collaboration and interpersonal skills.
• Understanding of social media trends and content strategies to drive engagement.
• Basic knowledge of SEO, analytics, or employer branding is a plus.

Education Requirements:

Bachelor's degree required, preferably in communications, marketing, journalism, or a related field.

Physical Requirements:

Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Type and/or sit for extended periods of time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.

Apply Job!