Urgently Need Online Grocery Pick-Up Clerk in Kennewick, WA

Job title: Online Grocery Pick-Up Clerk

Company: Kroger

Job description: Company Name:Fred Meyer

Position Type:Employee

FLSA Status:Non-Exempt

Minimum Pay Range:15.84

Maximum Pay Range:17.00 Position Summary



Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return again to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.



Essential Job Functions * Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness

• Adhere to local, state, and federal laws, food safety procedures, and company guidelines


• Receive customers' orders from Order Selector according to guidelines; store products in optimal temperature zones


• Initiate and complete selection process for customers' on-line orders


• Read and follow directions given in the note section


• Ensure quality and freshness of all items chosen


• Communicate with customers via a portable phone and respond to calls in a professional and timely manner


• Retrieve each customer's order from all staging locations and ensure order accuracy; load order into customers' cars


• Process the orders through the point of sale (POS) system (for associates ages 18 or older)


• Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock


• Scan and bag orders on the go while following all bagging standards


• Communicate any substitutions or exceptions to customer's order at time of pick-up


• Maintain organization and cleanliness of staging areas and equipment


• Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor


• Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair


• Perform required opening and closing procedures


• Learn and adapt to new and improved processes


• Assist in training new e-Commerce team members


• Meet/exceed productivity standards


• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Position Qualifications * Basic math skills (i.e., counting, addition, and subtraction)

• Excellent oral/written communication skills


• Ability to work without supervision


• Ability to read shelf tags


• Minimum 16 years of age


• Basic knowledge of computers


• Ability to stand for extended periods of time and walk constantly


• Ability to stoop, kneel or crouch several times per hour

Desired Previous Experience/Education * Any experience in a production oriented or warehouse environment, stocking shelves, or experience as a cashier



The final rate of pay is determined at store level based on prior equivalent work experience.



To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor.



Below is a list of some of the benefits we offer our associates.



Health & Well-being Benefits:

• Health care benefits


• Paid time off such as vacation, sick leave, and parental leave


• Mental and emotional support resources through our Employee Assistance Program

Financial Benefits:

• Participation in a 401(k) plan and/or participation in a Taft-Hartley pension fund, subject to certain eligibility requirements


• Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements


• Associate discounts

Growth and Development Benefits:

• Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements


• Robust internal training and development resources to grow your career

We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you’ll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!



Education Level: None

Required Certifications/Licenses: None

Position Type: Part-Time

Shift(s): Evening; Day

Regions: West



States: Washington

Keywords:

Expected salary:

Location: Kennewick, WA

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