3rd Shift Dispatcher

?? Position Title:
?? 3rd Shift Dispatcher
?? Position...

Reports to:
?? Off-Shift Supervisor
?? Position

Schedule:
?? 4 day work week:
Thursday - Sunday, 9:30 pm - 7:30 am
?? Position Summary:
?? Under general supervision, processes messages & phone calls from drivers; sends load and customer information to drivers; ensures drivers are aware of their current plan and pre-plans for the future; sets up rescues for priority loads as needed; communicates need-to-know information to day-shift; strives to maintain and improve driver retention efforts at all times.

Essential Functions:
?? Dispatches drivers; processes inbound messages from drivers and answers questions via the In-Cab Messaging System and phone calls. Sends load plans, customer information, route suggestions, local directions and fuel solutions in a timely manner so drivers are always well informed and can trip plan properly.
?? Ensures ETA??s and PTA??s are updated and accurate.
?? Notifies day-shift if a pre-plan/ load plan will no longer work for a driver.
?? Plans drivers and sets up rescues as needed.
?? Trains with other related departments as necessary according to company needs; participates in company-wide training to improve self-learning and works to maintain mutual respect and professionalism with co-workers and management to sustain a positive team environment.
?? Performs other related duties as assigned.
?? Necessary

Qualifications: ?? Must be capable of working alone during the shift.

Experience with transportation, computer systems, satellite systems and Innovative software all beneficial. Problem solving and good communications skills are a must.
?? Physical

Qualifications: ?? Ability to lift up to 20 lbs. Long periods of sitting and use of telephone and satellite systems required.

Job Duties:
?? Maintain contact with drivers throughout their shifts and address any routing issues they might have
?? Monitor road conditions, construction zones, and accidents in order to revise routes as needed
?? Update customers on the status of their deliveries including any delays that occur
?? Answer calls from delivery drivers and relay any emergencies they have to the appropriate channels
?? Other duties as requested

Pay Frequency:
?? Bi weekly or Twice monthly

Work Remotely
?? No

Job Type: Full-time

Pay:
From $46,000.00 per year

Benefits:
?? 401(k)
?? 401(k) matching
?? Dental insurance
?? Flexible spending account
?? Health insurance
?? Health savings account
?? Life insurance
?? Paid time off
?? Vision insurance

Schedule:
?? 10 hour shift
?? Night shift

Education:
?? High school or equivalent (Required)

Experience:
?? dispatching: 1 year (Preferred)

Shift availability:
?? Overnight Shift (Required)
?? Night Shift (Required)

Work Location:

In person

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