Customer Service Rep

About the position

The Customer Service Representative (CSR) role at ManpowerGroup involves providing exceptional customer service in the transportation and logistics industry. The CSR will be responsible for handling customer inquiries, resolving complaints, and maintaining accurate records of customer interactions. This position is ideal for individuals who possess strong communication skills and a positive attitude, contributing to a supportive work environment.

Responsibilities
? Provide exceptional customer service to clients
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? Answer incoming calls and respond to customer inquiries
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? Resolve customer complaints and issues in a timely and professional manner
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? Maintain accurate records of customer interactions and transactions
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? Collaborate with team members to ensure customer satisfaction

Requirements
? High school diploma or equivalent
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? At least 1 year of experience as a Customer Service Rep or related field
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? Excellent communication skills, both verbal and written
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? Strong problem-solving skills
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? Proficient in Microsoft Office and other computer applications

Nice-to-haves

Benefits
? Competitive pay and benefits package
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? Opportunity for growth and advancement within the company
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? Positive and supportive work environment
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? Training and development opportunities
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? Flexible work schedule

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