Bookseller - PT

About the position

As a Bookseller at Barnes & Noble, you will play a crucial role in creating a welcoming and engaging environment for customers. Your primary responsibility will be to provide excellent customer service that is friendly, genuine, and professional, ensuring that customers feel valued and prioritized. You will enthusiastically share your knowledge of books, helping customers choose new titles or special gifts, and making their shopping experience interactive and enjoyable. Your passion for bookselling will shine through as you create enticing displays that are neat, tidy, and vibrant, drawing customers into the store. You will also have the opportunity to participate in special events, demonstrating your initiative and love for books and people. In this role, you will support the cluster structure and work collaboratively with your team to enhance the overall customer experience across all stores in the cluster. You will be responsible for executing bookstore basics, showing a commitment to presentation, commerciality, and localization. Continuous education on books and the industry will be essential, as you will leverage key campaigns to engage customers in meaningful conversations about their reading preferences. Your ability to identify key titles and tailor merchandise selection to reflect the community will further enhance the store's appeal. Maintaining a neat and tidy store is vital, as is creating displays that ensure the bookstore is always shoppable and inviting. You will also assist with events and community outreach, protecting company assets by adhering to processes that control shrink, expense, and payroll. Recognizing and offering help to both customers and employees with urgency and care will be part of your daily responsibilities. You will model expected behaviors to ensure compliance with all policies and procedures, contributing to a positive and productive work environment.

Responsibilities
? Create a welcoming environment for customers by engaging with them and sharing knowledge of books.
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? Ensure a vibrant bookstore through the execution of bookstore basics, focusing on presentation and commerciality.
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? Leverage key campaigns to hand sell and engage in conversation with customers.
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? Continuously educate yourself on books and the industry to enhance customer experience.
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? Identify key titles and communicate with the store team to tailor merchandise selection.
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? Keep the store neat and tidy, creating inviting displays.
,
? Assist with events and community outreach efforts.
,
? Protect company assets by adhering to processes in controlling shrink, expense, and payroll.
,
? Recognize and offer help to customers and employees with urgency and care.
,
? Model expected behaviors to ensure compliance with all policies and procedures.

Requirements
? Passionate reader with knowledge about books.
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? Positive and can-do attitude.
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? Enjoy working with people and engaging with customers.
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? Energized by working in an ever-changing environment.
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? Ability to listen to people and enjoy solving problems.
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? Clear and respectful communication skills.

Nice-to-haves

Benefits

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