Overnight Front Desk

Job Type

Part-time

Description

Who Are We:

Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness? mission to enhance people?s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.

Who You Are

All of our Team Members at Planet Fitness share one thing in common ? a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone?

As an Overnight Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional ?Judgement Free? experience!

Benefits
? On-Demand Pay
? Medical, Dental and Vision insurance (full time employees only)
? Employee perks and discount program
? Free Black Card Membership
? 401(K) Plan Savings plan

As The Overnight Front Desk Associate You Will
? Work an overnight shift.
? Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
? Help to promote our Judgement Free Zone? by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
? Resolve member concerns and escalate to a leadership as needed.
? Answer phones in a friendly manner and assist callers with their inquiries.
? Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
? Perform prospective member calls and tours; assessing their membership needs.
? Execute retail transactions with accuracy and drive sales goals in compliance with PCI policy
? Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
? Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
? Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
? Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).

Requirements

What you bring to the table:
? 6-12 months of experience in a customer service environment is preferred
? Must be 18 years of age or older
? Willing to become CPR/AED Certified (Training provided by Planet Fitness)
? Basic computer proficiency
? Continual standing and moving throughout the club to accomplish tasks during shift.
? Continual communicating in person or on the phone to exchange information during shift.
? Must be able to lift up to 50 pounds.
? Will encounter toxic chemicals during shift.
? Moving self in different positions, including bending and twisting, to accomplish tasks.

This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

Salary Description

$14.00 Per Hour

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