Quality Assurance Analyst, Municipal & Schools

Responsibilities: ? Test and validate program modules of increasing complexity to meet specifications and procedures standards. ? Conduct thorough and accurate testing of web-based and mobile applications. ? Identify, document, and prioritize defects, work with developers to resolve issues promptly. ? Validate all written documentation for assignments for accuracy and completion. ? Validate software releases of basic complexity prior to distribution. ? Execute on automated test scripts and evaluate. ? Create and maintain test plans and test cases of typically basic complexity for all testing assignments. ? Adhere to and assist in the development of standards and procedures. ? Assist with reviewing and editing test case scripts and writing queries. ? Assist with documenting and executing black box, exploratory/heuristic, end-to-end, and any other testing approaches necessary to ensure effective product test coverage. ? Assist in the identification of new procedures, methods and/or tools to improve the efficiency of the QA process. ? Assist in the design and requirements for new products. ? Provide analysis and consulting support for development and support employees. ? Communicate effectively with technical and non-technical audiences. ? Work independently to organize assigned work and make sound independent decisions. ? Operate effectively in a fast-paced environment, juggling multiple tasks effectively to meet deadlines. ? Apply technical skills to address increasingly complex test scenarios involving web and database servers, mobile devices and/or other systems components. ? Relate the application of computer capabilities and testing technical to real world problem resolution. Demonstrate an in-depth understanding of assigned software modules. ? Exhibit efficient management of time, tasks and priorities. ? Maintain a positive team player attitude. ? Assist in defining/refining QA standards and procedures. ? Demonstrate an excellent work ethic and focus on work, tasks, priorities and improving the QA process. ? Stay abreast of the latest trends in software development and quality assurance. ? Work directly with customers to help diagnose urgent issues.

Qualifications: ? Bachelor's degree or higher in Computer Sciences, Management Information Science, or Business. Equivalent work experience may substitute for degree requirement. ? 3+ years of experience in quality assurance, testing, or a related role. ? Solid analytical and problem-solving skills involving sound decision making and effective resolutions. ? Solid understanding of QA testing methodologies and practices preferred. ? Familiarity with basic coding and/or scripting is required. ? Experience using Jira and Zephyr is preferable. ? Experience with the Agile ? Scrum, Kanban or Lean development processes is required. ? Firm knowledge and experience with relational databases including solid knowledge and understanding of SQL and query writing. ? Proficient with Microsoft Office. ? Full software development lifecycle familiarity is strongly preferred. ? Keen attention to detail. ? Strong planning and organizational skills involving the ability to manage multiple work streams effectively. ? Strong time management skills with proven track record of delivering successful results. ? Strong interpersonal and communication skills involving the ability to communicate verbally and in writing technical and non-technical information. ? Ability to work independently as well as collaborate in a team. ? Ability to maintain a test environment effectively with regards to products, tools, data and related aspects. ? Ability to be effective in a fast-paced environment. ? Must be able to travel occasionally.

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