Insurance Customer Service

Job Description

Welcome to Atrium Insurance Group, Inc, where we believe in providing excellence in every interaction. Based in the vibrant Centennial, Colorado, we are at the heart of offering personalized insurance solutions to our valued clients. Join us as a Licensed Insurance Customer Service expert, where your role will be crucial in maintaining and enhancing our customer-centric approach. We take pride in building long-lasting relationships with our clients, ensuring their peace of mind through customized policies that fit their individual needs. By joining our team, you'll find an inviting environment that values your expertise, offers opportunities for growth, and celebrates your contribution. Come and be part of a supportive community that thrives on collaboration and innovation while positively impacting our customers' lives.

Salary: $40000.00 - $60000.00 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Dental Insurance

Health Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Base Salary Plus Commissions

Career Growth Opportunities

Work-Life Balance

Casual Attire

Responsibilities

Client Interaction: Provide exceptional assistance and support to policyholders, addressing their insurance queries proactively.

Policy Servicing: Manage and maintain policy records, ensuring clients' details are up-to-date and accurately reflected.

Risk Assessment: Advise clients on suitable insurance coverage based on comprehensive evaluations of their needs.

Claims Assistance: Offer guidance and support to clients throughout the claims process, ensuring seamless resolution.

Cross-Selling: Identify opportunities to broaden the clients' coverage portfolios by recommending additional or alternative products.

Collaboration: Work closely with team members to ensure the delivery of highest standards of customer service.

Requirements

Licensing: Valid Colorado Property & Casualty License Preferred. Willing to Train. Must obtain a License with in 90 days, Licensing assistance available and paid for.

Experience: Minimum of 1 years in insurance sales or customer service within the industry.

Communication Skills: Strong verbal and written communication capabilities, with an emphasis on clarity and empathy.

Customer Service: Proven track record of delivering exceptional customer service.

Problem-Solving: Ability to think critically and provide effective solutions to client issues.

Teamwork: Cooperative and able to work effectively within a team-oriented environment.

Attention to Detail: Meticulous and able to handle multiple tasks with accuracy.

Proficiency in Technology: Comfortable using insurance-related software and communication tools.

Company Description
Insurance Retail Agency

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